We understand that parents have many questions when researching Pediatric Clinics. Here are a few answers to our frequently asked questions.

We are the largest group of pediatric therapy professionals in the region who create the best possible solutions when considering child development from infancy to 21 years of age. Our team is comprised of mental health therapists, neuropsychologist, psychologists, registered behavior technicians, physical therapists, occupational therapists, and speech-language pathologists.

With other providers, most therapy services are conducted in the clinic, but that is not the case for pediatric therapy sessions. We believe that our therapy sessions should be held in the environment that is most comfortable and beneficial to the child and family. If your pediatric therapist believes that your child would benefit from having sessions outside of the clinic, you can have therapy services provided in your child’s natural environment (i.e. home, daycare, grandparents, etc.).

Contact us! After hearing your concerns, we will determine if an assessment is warranted. If so, we will schedule an evaluation at our clinic during a time that is convenient for both you and your child. If an evaluation is not warranted, we can discuss other interventions that will more appropriately address your concerns.

When you arrive, you (the parent or guardian) will be asked to complete consent and medical history forms. During the one-hour session, the pediatric therapist will conduct multiple assessments during the appointment where both you and the child will be asked questions about what the therapist is evaluating. Once the evaluation is complete, the therapist will complete the evaluation report and contact the parent within two days to discuss the treatment plan. If pediatric therapy sessions are not warranted, the therapist will talk with you about tools other interventions that will more appropriately address your concerns.

While these services are important, often times it is appropriate and beneficial to include medical based outpatient therapies. Our outpatient therapy services can provide an increase in frequency and consistency of services as well as increased collaboration with other medical providers such as physicians, orthotics, neurologists, audiologists, etc.

Our therapists customize each pediatric therapy session to motivate your child in creative ways. Because we focus on helping children, therapy sessions will typically incorporate stories, games, arts and crafts, and other methods of play based on the child’s goals. Our pediatric professionals may use multiple formats, including cooking in our therapy kitchen, playing in one of our gyms, or swimming in the aquatic therapy pool.

Our dedicated team will work directly with your insurance company to determine eligibility and level of coverage. We will inform you of any responsibility prior to any services scheduled. As members of the Heartland Independent Provider Network, we are providers for numerous insurance plans, including Medical Assistance. Most insurance plans have benefits for therapies that are based on medical necessity.

We will work with you to understand your needs and to review/arrange options that may be a fit for your circumstance.

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